Flight and hotel booking are two different mental modes wearing the same "travel app" label. Booking a flight is urgent and comparison-heavy; dates, times, layovers, price swings. Booking a hotel is slower and more visual; location, photos, amenities, reviews. Most travel apps handle this by making one of the two feel like an afterthought bolted onto the other.

On top of that, Zippa had a third job most competitors treat as secondary: once something's booked, people don't stop needing the app, they also need to check in, change a date, find a confirmation, or just calm down and confirm "yes, this is definitely still happening." That moment needed just as much design attention as the booking flow itself, even though it's less exciting to design for.